This Privacy Policy explains how TryServices (“we”, “us”, “our”) collects, uses and protects personal data when you visit www.tryservices.co.uk, contact us, or use our digital marketing and web design services.
We process personal data in line with the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR). This notice was last updated on 19 August 2026.
Who we are
TryServices is a digital marketing and web design business based at Constance Street, London E16 2DQ, United Kingdom. For UK data protection law, TryServices is the data controller of personal data collected through this website and our enquiry forms.
You can contact us at:
- Email: info@tryservices.co.uk
- Phone: +44 7476 067595
- WhatsApp: +447476067595
- Post: Constance Street, London E16 2DQ, United Kingdom
If you have a data protection question, email info@tryservices.co.uk with the subject “Privacy”.
The data we collect
We only collect what we need to run the website, answer enquiries, and deliver services.
Information you give us
- Name, email address, phone or WhatsApp number, and business name
- Project details, budget range, marketing channels of interest, and messages you send through our forms
- CVs, cover notes and application details if you apply for a role
- Any files or URLs you choose to send us (for example a website for a free review)
Information collected automatically
- Technical data such as IP address, browser type, device, referring page, and pages viewed
- Approximate location derived from IP (city or country level, not precise GPS)
- Cookie and similar technology data, as described in our Cookie Policy
- Attribution data if you arrive from an advert (for example gclid, fbclid, or UTM tags)
Information from other sources
- Public business information you ask us to review (your website, Google Business Profile, ads or social pages)
- Messages you send by email, phone or WhatsApp
- Reviews you leave on public platforms, if you choose to
We do not sell your personal data.
How we use your data and our lawful bases
We use personal data only for specified purposes:
- Responding to enquiries, quotes and website-review requests — necessary to take steps at your request before a contract, or our legitimate interests in running the business
- Providing web design, website development, SEO, PPC, paid social and related services — performance of a contract
- Sending service messages about a live project (scheduling, invoices, reports) — performance of a contract
- Optional marketing emails or WhatsApp updates about our services — consent, which you can withdraw at any time
- Improving the website, measuring campaigns, and understanding which pages help people enquire — legitimate interests, and consent where PECR requires it for non-essential cookies
- Security, fraud prevention, and keeping records we must keep by law (for example tax records) — legal obligation and legitimate interests
- Recruitment — legitimate interests, or consent where we keep a CV on file for future roles
You do not have to provide personal data, but we cannot reply to an enquiry or run a project without the details needed to do the work.
Cookies and similar technologies
This site uses strictly necessary cookies to keep the site secure (for example your session and a CSRF token). If you accept, we may also use analytics and advertising cookies.
You can accept or reject non-essential cookies in our banner, or reopen Cookie Settings in the footer. Full detail is in the Cookie Policy.
Who we share data with
We share personal data only with trusted processors who help us operate, and only as needed:
- Website hosting and infrastructure providers
- Email and office tools used to receive and reply to enquiries
- Analytics, advertising and tag providers if you consent (for example Google or Meta)
- WhatsApp / Meta, if you choose to message us on WhatsApp
- Professional advisers (accountants or solicitors) where required
- Payment or invoicing providers if we bill you for a project
We may also disclose data if the law requires it, or to protect our legal rights.
Those providers may change as we change tools. They are required to protect your data and use it only on our instructions.
International transfers
Some processors may store or access data outside the United Kingdom (for example in the EEA or the United States). Where that happens, we use an appropriate safeguard such as the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or an adequacy decision.
How long we keep data
We keep personal data only as long as needed for the purpose, including:
- Website enquiries with no contract: usually up to 24 months, unless you ask us to delete sooner
- Client and project records, invoices and contracts: usually 6 years after the end of the relationship (tax and legal claims)
- Marketing lists: until you unsubscribe or we decide the list is out of date
- Recruitment records: usually up to 12 months after an unsuccessful application, unless you ask us to keep your CV longer
- Analytics data: according to the tool settings, typically 14 months or less
Security
We use technical and organisational measures appropriate to the risk: HTTPS, access controls on our admin tools, and limited staff access to enquiry data. No website can be guaranteed 100% secure. Please do not send payment card numbers through our contact forms.
Your rights
You have the right to:
- Access a copy of your personal data
- Correct inaccurate data
- Ask us to erase data in certain cases
- Restrict or object to certain processing
- Receive data you provided in a portable format (where the lawful basis is consent or contract and processing is automated)
- Withdraw consent where we rely on it (this does not affect processing already carried out)
- Complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk
To exercise a right, email info@tryservices.co.uk. We may need to verify your identity. We will respond within one month, or explain if we need more time.
Children
Our website and services are aimed at businesses and adults. We do not knowingly collect personal data from children under 18.
Automated decision-making
We do not use your enquiry data for solely automated decisions that produce legal or similarly significant effects.
Third-party websites
Our site may link to other websites (for example case-study clients or social profiles). We are not responsible for their privacy practices. Please read their policies.
Changes to this policy
We may update this Privacy Policy when our services, tools or the law change. The “last updated” date at the top of the page will change. Continued use of the site after an update means you should read the new version.
How to contact us
Questions, requests or complaints: info@tryservices.co.uk, +44 7476 067595, or Constance Street, London E16 2DQ, United Kingdom.
Related documents: Terms of Service and Cookie Policy.